Virtual Office Services
Virtual PBX Features
The ability to redirect calls between extension numbers as if you were all located 'on-site' as with a traditional PBX.
Web Call Management
You can access your Virtual Office through our web portal where you can change schedules, change on-call person, telephone numbers or see your call/message history for the past six months for each person.
Auto Attendant (Press 1-2-3 etc) with Directory
The caller can either enter the extension of the person they are trying to find or find them
Each person in the directory can use any of the find-me or follow-me features so that they can easily be found when they leave the office.
Find Me & Follow Me with call screening and patching:
Asks for the caller’s name and then announces their name when it calls you or it can directly patch the caller to your cell phone without a pre-screen.
It will search you down by calling various numbers until it finds you or it can default to our 24 hour staff that will handle the call per your instructions.
You can easily change the order in which a call finds you or you can enter a new number.
TIME OF DAY SCHEDULING
Calls can be routed differently based upon time of day or day of week for each person.
Now conveniently receive your faxes when traveling. All faxes can be forwarded to your email address(es) for downloading and printing. You can also download a fax to ANY fax machine.
Create a group conference at any time.
EMAIL VOICE MESSAGES
Email your voice messages to one or multiple email addresses
CALLER ID with CELL PHONE notification
The voice mail box automatically captures the number of the person who calls and passes through the Caller ID of the person who just called to any cell phone.
2-WAY CALL RECORDING
You can record both sides of a conversation and the system will Email the copy of the conversation to you as a .wav file.
When picking up messages you can now return the call by pressing the '#' sign.
CUSTOM PROGRAMMING APPLICATIONS - OUR SPECIALTY
Please call Eugene Constant @ 800-769-6050 to discuss your specific application.